WarumaOrganics (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. WarumaOrganics is powered by Shopify, which enables us to provide the Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
“Personal information” means any information that identifies or can reasonably be linked to you. It does not include de-identified or anonymized data.
We may collect the following categories of personal information:
- Contact Details – name, billing/shipping address, phone number, email address.
- Financial Information – credit/debit card details, payment information, transaction details.
- Account Information – username, password, security questions, preferences.
- Transaction History – items you view, add to cart, purchase, return, exchange, or cancel.
- Communications – customer support inquiries and other communications with us.
- Device Information – IP address, browser type, operating system, device identifiers.
- Usage Data – interactions with the Services, including browsing and navigation activity.
2. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you (e.g., account creation, purchases, communications).
- Automatically (e.g., via cookies, device usage, and website interactions).
- Service Providers (e.g., payment processors, shipping carriers).
- Partners/Third Parties (e.g., marketing platforms, social media integrations).
3. How We Use Your Personal Information
We may use your personal information for:
- Providing and Improving Services – processing orders, fulfilling purchases, managing accounts, shipping, returns, and creating a personalized shopping experience.
- Marketing & Advertising – sending promotional emails, SMS, postal mail, or showing you online ads tailored to your activity.
- Security & Fraud Prevention – authenticating accounts, preventing fraud, securing payments, and detecting suspicious activity.
- Customer Support – responding to inquiries and maintaining customer relationships.
- Legal Compliance – complying with applicable laws, law enforcement requests, or legal processes.
4. How We Share Personal Information
We may disclose personal information in the following cases:
- With WordPress, vendors, and service providers (e.g., payment processing, analytics, shipping).
- With business and marketing partners for advertising and promotional purposes.
- With affiliates within our corporate group.
- In business transactions (e.g., mergers, acquisitions, bankruptcy).
- To comply with legal obligations or enforce policies.
- When you consent or direct us to share information (e.g., shipping, social media integrations).
5. Relationship with WordPress
Our Services are hosted on WordPress, which also processes personal information related to your use of our store. Shopify may combine data across merchants to provide enhanced services.
To learn more, see the WordPress Privacy Policy or manage your rights via the WordPress Privacy Portal.
6. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the privacy, security, or content of third-party sites. We recommend reviewing their privacy policies.
7. Children’s Privacy
Our Services are not directed to children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, please contact us to request deletion.
8. Security & Data Retention
We use reasonable security measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary for business, legal, and compliance purposes.
9. Your Rights and Choices
Depending on where you live, you may have the following rights:
- Access/Know – request a copy of your personal information.
- Delete – request deletion of your personal data.
- Correct – request correction of inaccurate information.
- Portability – request a transfer of your data to another service.
- Opt-Out – unsubscribe from marketing communications at any time.
To exercise your rights, contact us at the details below. Some requests may require identity verification.
10. International Transfers
We may transfer and process your personal information outside your country. If transferred from the EEA or UK, we rely on Standard Contractual Clauses or equivalent safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date changed accordingly.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
📧 Email: support@warumaorganics.com
📞 Phone: +92 324 3963781